Shipping policy
Shipping Policy
At Orhnaa, we understand how exciting it is to receive your favourite styles. We carefully pack every order and work with trusted delivery partners to ensure a smooth and timely delivery experience.
Delivery Timeline
🚚 Estimated Delivery Time: 3–7 Business Days
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Orders are usually processed and dispatched within 24–48 hours after confirmation.
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After dispatch, delivery usually takes:
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Metro & Tier 1 Cities: 3–5 business days
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Other locations across India: 5–7 business days
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Please note that delivery timelines may vary slightly due to holidays, weather conditions, courier delays, or unforeseen circumstances.
Order Processing
Once your order is placed:
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Your order details are verified.
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Products are quality checked and carefully packed.
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Your order is handed over to our delivery partner.
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You will receive tracking details via email/SMS/WhatsApp once shipped.
Shipping Charges
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Shipping charges (if applicable) will be displayed at checkout before payment.
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Any free shipping offers will be automatically applied as per the offer terms.
Order Tracking
Once your order is shipped, you will receive tracking information on your registered:
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Mobile number
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Email address
You can use the tracking details to monitor your order journey.
Delivery Delays
While we always aim to deliver your order within the estimated timeline, delays may occur due to:
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Courier partner delays
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Incorrect/incomplete address details
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Weather conditions
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Public holidays
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High-volume sale periods
We appreciate your patience and our team will assist you whenever required.
Address & Delivery Instructions
Please ensure that your shipping address and contact details are accurate while placing your order.
Once an order has been shipped, changes to the delivery address may not be possible.
Failed Delivery Attempts
Our courier partners may attempt delivery multiple times.
If delivery fails due to an incorrect address, unavailable recipient, or repeated unsuccessful attempts, the package may be returned to us.
Additional shipping charges may apply for re-shipping such orders.
Contact Us
For any shipping-related questions, our team is happy to assist you.
Orhnaa Customer Support
Email: support@orhnaa.com
WhatsApp/Phone: +91 9904189384
Thank you for shopping with Orhnaa.
We are committed to delivering style, quality, and happiness right to your doorstep.